Privacy Policy

Last Updated: 30/01/2025

1. Data Collection & Purpose

Viste AI collects only the necessary user data to operate its services, including:

  • Guest & Host Contact Information (Phone, Name)
  • Booking & Check-in Details
  • AI Chat Logs (for service improvement only)

We DO NOT collect:

  • Payment details
  • Guest personal documents (ID, passport, etc.)
  • Private messages outside of Viste AI conversations

2. How We Use Your Data

  • To automate check-ins & guest communication
  • To enhance guest experiences through AI-driven recommendations
  • To analyze and improve AI response accuracy

We do NOT sell, rent, or disclose user data for advertising.

3. Data Storage & Security

  • End-to-End Encryption for guest-host communications
  • GDPR Compliance with secure data storage protocols
  • Automatic Data Deletion after [6 Months]

Guests and hosts can request data deletion at any time.

Data requests? Contact us at: [email protected]

4. Third-Party Integrations

Viste AI integrates with:

  • WhatsApp API (Meta Platforms, Inc.)
  • Channel managers like Icnea & others
  • Hosts are responsible for ensuring compliance with third-party privacy policies.

5. User Rights

As a user, you have the right to:

  • Request access to stored data
  • Request data deletion
  • Opt-out of AI interactions

For requests, email: [email protected]

6. Policy Updates & Legal Compliance

We may update this Privacy Policy as regulations evolve. Hosts will be notified of changes at least 30 days in advance.

By using Viste AI, you agree to this Privacy Policy.

Legal Disclaimers

AI Accuracy: While we strive to provide accurate AI-generated responses, no AI system is perfect. Hosts should verify key messages to guests.

Limitation of Liability: Viste AI is not responsible for damages, lost revenue, or liabilities resulting from AI-based guest communications.

No Guarantee of Continuity: Our free service is subject to operational changes and may be discontinued at any time.